To save time for you, we collected all the frequently asked questions in the FAQ menu on our site.
You will possibly find answers to your problem. Please take a look at the questions answered there before contacting us!
If you haven’t found what you’re looking for, please contact us with the help of the form below, or via e-mail. Choose the topic which is the closest one to your question, so we can process your message more quickly. Specify your problem – like citating your past messages in this case, parcel numbers, etc.
If we can’t solve your problem or complaint and you would like to make an alternative online dispute resolution, head over to the http://ec.europa.eu/odr platform.
Store address: HU-1194 Budapest, Vas Gereben utca 4/E.
Phone number: +36 1 283 87 01 (Hungarian speaking)
Store hours in the summer season
Store hours in the winter season
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